The Makpar Blog Follow Us on LinkedIn Fareeha Khan 7/19/23 Fareeha Khan 7/19/23 PODCAST: How a Childhood Love of Encyclopedia Brown Books Propelled a Career in Software Testing Read More Fareeha Khan 7/17/23 Fareeha Khan 7/17/23 The Fed Mission Success Round Up: FAA Seeks Industry Help for NOTAM System; Space Force Plans to Harness AI; and IRS Urged to Promote Free File Program Read More Customer Experience (CX) Fareeha Khan 7/12/23 Customer Experience (CX) Fareeha Khan 7/12/23 PODCAST: Raza Latif, CEO of NuAxis Innovations, Shares Government CX Vision Read More Weekly News Round Up Fareeha Khan 7/10/23 Weekly News Round Up Fareeha Khan 7/10/23 The Fed Mission Success Round Up: Fostering Government AI Innovation; Support for IRS E-Filing Service; and TMF Awards $50 Million Read More Government Culture Fareeha Khan 7/3/23 Government Culture Fareeha Khan 7/3/23 Celebrating Independence: How Government Agencies Honor July 4th Read More Weekly News Round Up Fareeha Khan 7/3/23 Weekly News Round Up Fareeha Khan 7/3/23 The Fed Mission Success Round Up: White House Cyber Investment Priorities; Pentagon AI Plans; and DHS Focused on CX Read More Makpar Culture Fareeha Khan 6/28/23 Makpar Culture Fareeha Khan 6/28/23 Makpar Celebrates Professional Wellness Month Read More Weekly News Round Up Fareeha Khan 6/26/23 Weekly News Round Up Fareeha Khan 6/26/23 The Fed Mission Success Round Up: Congressional AI Policy Framework; Generative AI to Overhaul IT Service Desk Capabilities at Justice; and IRS Upcoming $1.7 Billion Procurement Read More Customer Experience (CX) Fareeha Khan 6/21/23 Customer Experience (CX) Fareeha Khan 6/21/23 INFOGRAPHIC: Makpar’s 12 Step CX Development Process Read More Weekly News Round Up Fareeha Khan 6/20/23 Weekly News Round Up Fareeha Khan 6/20/23 The Fed Mission Success Round Up: Government Decisions and AI; VA to Lean On Automation; and IRS Pro-Digitization Efforts Read More Fareeha Khan 6/14/23 Fareeha Khan 6/14/23 The Psychology of Software Testing Read More Weekly News Round Up Fareeha Khan 6/12/23 Weekly News Round Up Fareeha Khan 6/12/23 The Fed Mission Success Round Up: Overhaul of Critical Infrastructure Cyber Policy; Public Sector App Security; and Contractors Banned from Using TikTok Read More Fareeha Khan 6/7/23 Fareeha Khan 6/7/23 PODCAST: Former IRS Senior Manager Discusses Why Small Businesses Like Makpar Are Best Poised to Help Government Read More Weekly News Round Up Fareeha Khan 6/5/23 Weekly News Round Up Fareeha Khan 6/5/23 The Fed Mission Success Round Up: AI Defining Challenge of Our Time; Identifying Minority-Owned Contractors; and NASA Focuses on UFO Data Read More Agile Transformation Fareeha Khan 5/31/23 Agile Transformation Fareeha Khan 5/31/23 Makpar Brings Design Thinking to CX Training for Government Customers Read More Weekly News Round Up Fareeha Khan 5/30/23 Weekly News Round Up Fareeha Khan 5/30/23 The Fed Mission Success Round Up: New White House AI National Frameworks; Upcoming Contractor Cybersecurity Plan; and the Top Fed 100 Winners Read More Federal Agency Culture Fareeha Khan 5/23/23 Federal Agency Culture Fareeha Khan 5/23/23 Honoring the Fallen: How Various Government Agencies Recognize Memorial Day Read More Weekly News Round Up Fareeha Khan 5/22/23 Weekly News Round Up Fareeha Khan 5/22/23 The Fed Mission Success Round Up: IRS to Test Government-Run Free File System; More Safety Around AI; and IDEA Act Guidance Coming Read More Customer Experience (CX) Fareeha Khan 5/17/23 Customer Experience (CX) Fareeha Khan 5/17/23 Department of Labor Establishing Metrics Around Customer Experience (CX) Read More Weekly News Round Up Fareeha Khan 5/15/23 Weekly News Round Up Fareeha Khan 5/15/23 The Fed Mission Success Round Up: Labor Department to Establish CX Metrics; USDA CX Successes; and NITAAC Extends CIO-SP3 Contracts Read More Newer Posts Older Posts
Fareeha Khan 7/19/23 Fareeha Khan 7/19/23 PODCAST: How a Childhood Love of Encyclopedia Brown Books Propelled a Career in Software Testing Read More
Fareeha Khan 7/17/23 Fareeha Khan 7/17/23 The Fed Mission Success Round Up: FAA Seeks Industry Help for NOTAM System; Space Force Plans to Harness AI; and IRS Urged to Promote Free File Program Read More
Customer Experience (CX) Fareeha Khan 7/12/23 Customer Experience (CX) Fareeha Khan 7/12/23 PODCAST: Raza Latif, CEO of NuAxis Innovations, Shares Government CX Vision Read More
Weekly News Round Up Fareeha Khan 7/10/23 Weekly News Round Up Fareeha Khan 7/10/23 The Fed Mission Success Round Up: Fostering Government AI Innovation; Support for IRS E-Filing Service; and TMF Awards $50 Million Read More
Government Culture Fareeha Khan 7/3/23 Government Culture Fareeha Khan 7/3/23 Celebrating Independence: How Government Agencies Honor July 4th Read More
Weekly News Round Up Fareeha Khan 7/3/23 Weekly News Round Up Fareeha Khan 7/3/23 The Fed Mission Success Round Up: White House Cyber Investment Priorities; Pentagon AI Plans; and DHS Focused on CX Read More
Makpar Culture Fareeha Khan 6/28/23 Makpar Culture Fareeha Khan 6/28/23 Makpar Celebrates Professional Wellness Month Read More
Weekly News Round Up Fareeha Khan 6/26/23 Weekly News Round Up Fareeha Khan 6/26/23 The Fed Mission Success Round Up: Congressional AI Policy Framework; Generative AI to Overhaul IT Service Desk Capabilities at Justice; and IRS Upcoming $1.7 Billion Procurement Read More
Customer Experience (CX) Fareeha Khan 6/21/23 Customer Experience (CX) Fareeha Khan 6/21/23 INFOGRAPHIC: Makpar’s 12 Step CX Development Process Read More
Weekly News Round Up Fareeha Khan 6/20/23 Weekly News Round Up Fareeha Khan 6/20/23 The Fed Mission Success Round Up: Government Decisions and AI; VA to Lean On Automation; and IRS Pro-Digitization Efforts Read More
Weekly News Round Up Fareeha Khan 6/12/23 Weekly News Round Up Fareeha Khan 6/12/23 The Fed Mission Success Round Up: Overhaul of Critical Infrastructure Cyber Policy; Public Sector App Security; and Contractors Banned from Using TikTok Read More
Fareeha Khan 6/7/23 Fareeha Khan 6/7/23 PODCAST: Former IRS Senior Manager Discusses Why Small Businesses Like Makpar Are Best Poised to Help Government Read More
Weekly News Round Up Fareeha Khan 6/5/23 Weekly News Round Up Fareeha Khan 6/5/23 The Fed Mission Success Round Up: AI Defining Challenge of Our Time; Identifying Minority-Owned Contractors; and NASA Focuses on UFO Data Read More
Agile Transformation Fareeha Khan 5/31/23 Agile Transformation Fareeha Khan 5/31/23 Makpar Brings Design Thinking to CX Training for Government Customers Read More
Weekly News Round Up Fareeha Khan 5/30/23 Weekly News Round Up Fareeha Khan 5/30/23 The Fed Mission Success Round Up: New White House AI National Frameworks; Upcoming Contractor Cybersecurity Plan; and the Top Fed 100 Winners Read More
Federal Agency Culture Fareeha Khan 5/23/23 Federal Agency Culture Fareeha Khan 5/23/23 Honoring the Fallen: How Various Government Agencies Recognize Memorial Day Read More
Weekly News Round Up Fareeha Khan 5/22/23 Weekly News Round Up Fareeha Khan 5/22/23 The Fed Mission Success Round Up: IRS to Test Government-Run Free File System; More Safety Around AI; and IDEA Act Guidance Coming Read More
Customer Experience (CX) Fareeha Khan 5/17/23 Customer Experience (CX) Fareeha Khan 5/17/23 Department of Labor Establishing Metrics Around Customer Experience (CX) Read More
Weekly News Round Up Fareeha Khan 5/15/23 Weekly News Round Up Fareeha Khan 5/15/23 The Fed Mission Success Round Up: Labor Department to Establish CX Metrics; USDA CX Successes; and NITAAC Extends CIO-SP3 Contracts Read More